Customer Stories

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Cidermatics has allowed our students to embrace the digital age as a foundation of their education. It has provided a flexible framework to deliver the desired learning outcomes of integrating technology with pedagogy. Cidermatics caters to different learning styles and add a fun element to the education environment.

Mr. Umesh Ch. Jaiswal, Principal

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Cidermatics has allowed our students to embrace the digital age as a foundation of their education. It has provided a flexible framework to deliver the desired learning outcomes of integrating technology with pedagogy. Cidermatics caters to different learning styles and add a fun element to the education environment.

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Mandya University, Bangalore

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What our clients says

It gives me great pleasure in introducing CIDERMATICS to the Apple users as i find it a one stop solution to any software and hardware related problem. The prompt reaction time and courteous hospitality adds to their credibility . I wish them continuing success.

Dr. Shivaji Basu MS, FRCS(Edin), FRCS(ENG), Director + Head, Dept. of Urology, Fortis Hospital & Kidney Institute, Kolkata

It is now around six years that I am in touch with Mr Amitabha Biswas and Cidermatics. Can’t recollect when "Mr Biswas" became "Amitabha" and when " Amitabha" became synonymous to me " as 360degree solution " to all my Apple gadgets. Thank you Amitabha and Cidermatics for making life easy.

Prof Dr. Diptendra K Sarkar, MS DNB FRCS FFST Chief, Comprehensive Breast Service, Institute of Post Graduate Medical Education & Research (IPGMER - SSKM), Visiting Hauck Professor, Mayo Clinic, USA

Cidermatics has successfully deployed iPads in ICAR - National Rice Research Institute and the journey since planning to training was phenomenal. I wish them all success in future.

Dr. Shyamaranjan Das Mohapatra Principal Scientist, ICAR-National Rice Research Institute, Cuttack

I remember during my PhD days, Amitabha never came to me to sell Mac. He was always keen to support with the solutions and that is his brand.

Dr. Hirak K Patra Associate Professor, UCL Division of Surgery and Interventional Science, University College London

I regularly use Macbook Air/Macbook Pro for my personal & academic purpose. Whenever I need to buy/upgrade any Mac, I rely on the professional suggestions of Cidermatics Team. They give me the best Value-for-Money suggestions, based on my requirements and always provide support whenever I needed it. I rely on Cidermatics since its inception and am really happy for their professionalism and customer focus.

Dr. Sarmistha Neogy Professor, Department of Computer Science and Engineering, Jadavpur University, Kolkata

I have been interacting with team Cidermatics for last three or four years regarding my needs to deploy Apple products in my personal teaching needs at my Institute. They have always offered competent support for acquisition and use of Apple products. In particular, I recall one incident where one of senior associate from Cidermatics took extra trouble to personally reach me in pandemic time to deliver an equipment that I needed urgently. Thanks Cidermatics.

Dr. Rahul Roy Professor, Indian Institute of Management Calcutta

Cidermatics has allowed our students to embrace the digital age as a foundation of their education. It has provided a flexible framework to deliver the desired learning outcomes of integrating technology with pedagogy. Cidermatics caters to different learning styles and add a fun element to the education environment.

Mr. Umesh Ch. Jaiswal Principal, Delhi Public School Durgapur

I have known Amitabha Biswas of Cidermatics for a long time. I bought most of my Apple products MacBook Pro, iPad, iPhone through Amitabha. He is a wonderful person, and very polite and decent in his behaviour. Whenever I called him, even while he was driving, he took my calls and tried to address the issue immediately. I attended a seminar organized by him on the use of iPad in classroom teaching. I am very much thankful to him.

Dr. Anup K Sen Former Professor, Indian Institute of Management Calcutta

Cidermatics has been prompt in delivering me authentic Apple products at reasonable price. They are a polite bunch of people, who are available round the clock for consultation and service.

Dr. Partha Basu Chowdhuri Assistant Professor, Indian Association for the Cultivation of Science, Kolkata

Cidermatics has been providing excellent purchase and service support for the last few years. The initial information provided about product is comprehensive, and the on-site and remote service support is very timely and meaningful.

Dr. Peeyush Mehta Professor, Indian Institute of Management Calcutta

My association with Cidermatics, as an academic educator goes back to their initial days and for every academic computational needs (from MacPro, iMac, and MacBook Pro, to iPadPro), I could reply on them for their extremely professional support.

Dr. Madhurjya P Bora Professor, Dept. of Physics, Gauhati University, Guwahati

Cidermatics has been associated with The Newtown School for deployment of Apple devices. Their strength lies in product awareness and it’s application in the education sector. They have been meticulous with their support and service and have always ensured a quick turnaround time in resolving any issues. Mr Amitabha Biswas is a self motivated person who always thrives to work towards integration of technology in education.

Mr. Vineet Kansal CEO, The NewTown School, Kolkata

Most of the Apple products I purchased are from Cidermatics, except the ones I bought from outside the country. Their service is great and they are very responsive to customer queries and aspirations. Keep it up

Dr. Basav Roychoudhury Associate Professor, Information Systems, Indian Institute of Management Shillong

I have been receiving prompt assistance of Amitabha in the past more than a decade and Cidermatics provides all technical supports to us and resolves issues related to apple products hardware and software like FCP. I wish their success in all future endeavours.

Dr. Ankuran Dutta Head, Dept of Communication and Journalsim, Gauhati University & Managing Trustee, Dr Anamika Ray Memorial Trust, Guwahati

Cidermatics is a company synonymous with good service and dependability. Mr .Amitabha Biswas leaves no stone unturned to deliver the best. It has been a pleasure to associate with them. Best wishes to the team of Cidermatics

Ekavali Khanna Actor : Disney + Hotstar, ZEE5 Premium, Zed Plus

My association with Apple Products had started in a developed European country where the latest and greatest were available for comparable prices simultaneously with the USA. The very high service standards there, spoil consumers compared to the rest of the world. Still, I found the Apple stores there, falling short for some reason or the other. That someone in Kolkata or India could beat those standards, is still an incredible mystery.

It’s difficult pinpoint how, but Amitabha and his team were able to match or sometimes surpass my (already very high) expectations in sales, service or upgrading the products. They have also educated me on how to seamlessly switch to Apple products and have ensured that a computer or the OS does not become a reason for a drop in productivity. I was glad to see a true solution partner available in India that could deliver upon my expectations. I am sure we would count amongst some of the toughest but happy customers. While I do use Apple’s competition products regularly, there is something magical about the peace of mind that Amitabha’s team at Cidermatics is able to offer vis-à-vis Apple products. That magical factor remains unsurpassed. Over the last decade or so, his team is my most trusted advisory that has not only brought me completely in their fold with the full range of products that fit in to my requirements, but also have managed to lock me in! I do not see any other brand or seller replicate that sort of customer centric solution approach, at least in this part of the world. 

I strongly endorse Amitabha and his team’s success in ensuring customer delight and wish them the best for future growth.

Cidermatics has unequivocal endorsement for deploying Apple Devices, Video Conferencing Solution and Network Security in various segment. However, with deep industry expertise their framework truly resonate with the customers. As core capability in positioning Mac & iPad devices in Education they make business relation both effortless and pleasant. They have installed many Macs in the various Departments of Assam University (A Central University) , Silchar, but to be precise in the Department of Agricultural Engineering, the implementation of Mac Lab collaborating with high precision agriculture and robotic systems allowed research and development to be more scientific, efficient, safer, and more environmentally friendly. Cidermatics had setup the Mac lab in a comprehensive manner and the entire process of Profile Mangement and Containerisation became flawless for our faculties and students.

St. Lawrence High School has been associated with Cidermatics Pvt Ltd. for over four years. It has been wonderful, creative and innovative journey with them. Within a few years’ time the company has set benchmarks in bridging ‘Education and Technology’. St Lawrence High School has successfully implemented Mac and iOS based ‘teaching and learning’ platforms by leveraging the potentials of iPads.In the course of my tenure as the Principal of St. Lawrence High School, we have set up the state of the art Mac Labs and iPad Labs to enable and empower teachers so that they can through this interactive platform help students comprehend even difficult topics in almost all subjects in the school.  Cidermatics has played a pivotal role in training our tech teams and setting up platforms like School Manager like a Virtual Classroom, where students can visualize and learn like never before. Teachers are also able to communicate at ease through the Apple School Manager.  And this has resulted in increase in our students’ performance curve. It is also noteworthy that Cidermatics has supported our vision in Education with the help the Device Enrolment Program under which we were able to successfully create uniform education policies. All our iPad devices in the campus are registered under the Device Enrolment Program, where education, content and curriculum policies have been successfully implemented. Thus, a student in the campus is now able to access pool of resources within the framework of applied policies. This in turn has enhanced security and enabled seamless exchange of resources among all stake holders: administration, teachers and students. St Lawrence has the unique concept of ‘App based Learning’, with the help of the iPad, appealing  to the three modes of learning of students: auditory, visual and physical (VR). We are one of the few schools in India who has mapped the Apps from the App Store tuned to the school syllabus. Educational Apps make it more effective for subject like Science, Mathematics, Geography, History, including languages. Students get a ‘hands on’ experience of any topic with the help of  Virtual Reality in our iPad Lab. It is worthwhile mentioning that the ethos of Jesuit Education and that of St. Lawrence High School is to build ‘Persons for vasudeva kutumbakam”. In this context St Lawrence educates students from all strata of society, i.e. the rich, middle class and the poor. All students have access to iPad as well as to our Mac Labs. Cidermatics has played a definitive role in helping us to blend ‘the chalk and talk’ traditional medium with Virtual Reality platforms.  It is managed through an MDM that  Cidermatics’s technical team helped us to set up.

Cidermatics Pvt Ltd has also helped to set up the hardware, i.e. Apple Mac Mini, Apple Server and the iMac to substantiate/back-up the software platforms and solutions. Their technical team has always extended prompt after sales and technical support so that Information Technology Systems at the School are up to date and prevent system failures. They have always been prompt in addressing hardware and software problems and thereby minimizing downtime while enhancing uptime. Thanks to Cidermatics, our teachers are no more computer shy in making lesson plans, evaluate the apps on App Store and create content, innovatively, with powerful resources provided by Apple in Education. We would also like to appreciate the security system of Apple devices that is unparalleled.  Teaching and Learning is now happening effectively through the medium of  iPad at St Lawrence High School. In brief the online education has been given a new dimension with the help of the iPad. A revolution has been brought about in the teaching and learning process at St. Lawrence. All of this would not have been possible without the technical knowhow and educational expertise of Cidermatics. We are very grateful to the entire team of Cidermatics Pvt Ltd, especially their Captain Mr. Amitabha Biswas.  Mr. Amitabha knows what aids the teachers need to make  students  understand, and he also has an in-depth knowledge of what Apple has to offer in helping the teachers.  It is because of this bridge that our students and teachers benefit in this teaching learning environment.

The Junior School of DPS Ruby Park has very successfully implemented technology-based curriculum for students of UKG & Class I, wherein students of age group 4 to 6 years are taught to use an iPad from such a tender age in order to make them technologically smart in today’s world. These classes are conducted in a well -equipped iPad lab. The teaching-learning process is carried out with the help of the apps preloaded in the iPads. The modules are either set by the teachers in the form of quizzes or are chosen from the pre-set modules, which are available in the form of various activities on the subjects – English, Mathematics, EVS and General Awareness. Teachers have been able to use this gadget effectively as it gives them more scope to be creative and innovative in preparing the lessons. It is also learning experience for teachers who conduct these classes. The hands-on fun experience makes these lessons very interactive and interesting. iPads have proved to be a very valuable tool in the teaching learning process. iPad has become an indispensable tool for the teachers both in the junior and senior online teaching during the Covid pandemic. The smooth operation with the powerful processor and the sharing of the iPad as a whiteboard is now a standard procedure at DPS Ruby Park. Thanks to Team Cidermatics for their initiative and extended support.

The association of the Department of Mass Communication, Assam University with Mr. Amitabha Biswas is quite old and long-standing. In the recent past Department of Mass Communication of this central university in Silchar decided to overhaul its entire existing computers and audio-video editing systems and upgrade them to a Mac-based platform. The reason behind this decision was to provide the students with a smooth and seamless interface that only Apple devices could have provided for the students of Mass Communication and Journalism as well as bring them up to speed with industry-grade hardware and software to leverage their skills with the best talents in the country. Amitabha was the key person in this crucial transition phase, as he effected a hassle-free and prompt shipment and delivery of the institutional consignment to this remote corner of the country. Amitabha along with his team of engineers, spent sleepless hours to ensure successful installation and configuration of the new devices along with all requisite software support. The professionalism and work ethics of Mr. Biswas and his team at Cidermatics , was clearly on display then, and on several successive occasions later in these last few years. The Department of Mass Communication has always received the best of client support from Cidermatics, as they go the extra mile to serve you with the best products and services. Several faculty members and students of the Department have received proper solution on post-production and prompt deliveries of their personal Mac devices from Cidermatics, and that too at institutional rates. On a personal note, my Macbook Pro once suddenly died while I was in Delhi attending a two-week faculty development programme. Desperately I called Amitabha for help. I am glad to state that my device was not only successfully repaired at an Apple authorized service centre at Sirifort Auditorium, but they did not even charge me for the same. This gesture by Mr. Amitabha Biswas clearly illustrates his professional ethos, and I think it also contributes to the good-will building of the brand among Apple users.

Arked Academy has been associated with Cidermatics Pvt Ltd for over five years. We have successfully implemented mac-based solutions and curriculum-based learning with the help of iPad. Cidermatics Pvt Ltd has been instrumental in educating us on Mac and iOS platforms and helping us to implement School Manager and Device Enrolment Program which gave the institution, teachers and the administration powerful tools for interactive ‘teaching and learning’ as well as helped to create a secure environment for sharing resources. School Manager along with implementation of MDM enhanced security and at the same enabled admins and teachers to deploy apps and resources instantly. In brief manageability and portability were the two key advantages after implementing School Manager, Device Enrolment Program and MDM. Cidermatics Pvt Ltd assisted us in every possible manner by giving us continuous trainings which helped us immensely. We can proudly state Cidermatics Pvt Ltd has a great deal of expertise in dealing with key stake holders of the institution in deploying Apple hardware and software resources including training and after sales support. They were always available when we needed them the most. It has been a very satisfying journey with Cidermatics Pvt Ltd. It is through that we came to know the advantages and benefits of using Mac and iOS platforms. Several educational apps have been deployed through the School Manager and managed effectively with the help of MDM. The ‘teaching and learning’ process has become a joyful and learning experience, which caters to the audio, visual and kinesthetic learner in the classroom with the help of ‘App based learning’. Teachers download relevant apps, which are then deployed through the School Manager and MDM instantly without any hassles. Students and Teachers are awed by the 3D graphic. It opens a whole new world of learning for the students and makes learning very interactive and interesting. All this would not have been possible with the technical knowhow and educational expertise of Cidermatics Pvt Ltd. So now teachers can make lesson plans and teach effectively using the iPad. Students also have successfully created some great presentations with the iPad. In brief a revolution has been brought about in the teaching and learning process. Kudos to Cidermatics Pvt Ltd and their team! 

We extend our sincere thanks for partnering us in our endeavour to make learning more interactive and fun for students. Technology has always played an important role in the field of education and CIDERMATICS – APPLE has enabled us to incorporate the same quite effectively in our curriculum. Our teachers have been benefited from the workshops on Swift Language of i-Mac and Educational Apps and tools of Apple. Thanks to regular support from your team, we have been able to keep our applications updated with the latest and most effective Apple School Manager & MDM Services. Partnering with CIDERMATICS since 2019 has been a truly enriching experience and we look forward to a mutually fruitful partnership.

Dr. Debarshi Kumar Brahma

I have been associated with Mr. Subhadeep Bhattacharjee of Cidermatics Pvt. Ltd., since last few years and it has been a wonderful experience so far. He was the key person with whom we had interacted to find an Apple Solution for our department's A/V Editing Lab when we were setting it up. I and my colleagues have bought all of our Apple products through Subhadeep and we have been receiving the best solutions and support throughout these years. As an educator in the field of multimedia, I am highly satisfied with their services and I will definitely be continuing my association with Cidermatics Pvt. Ltd. Keep up the good work.

Dr. Debarshi Kumar Brahma
Assistant Professor, Department of Multimedia Communication and Design, Central Institute of Technology Kokrajhar, Assam.
Ms. Mita Chakraborty

Being an HOD of Editing Department I am more or less always in the process of either servicing or solving different kinds of problems aroused in editing systems .I am extremely thankful to Mr. Sanat Paul of Cidermatics for his constant support in every situation . I must appreciate his efficiency , and accountability regarding implementation of Apple systems. I am always satisfied buying Apple products from Cidermatics Private limited because of the reliability of the latest configuration available in the market, delivery on time and for any system related issue Sanat Paul is just a call away with his smiling face.

Ms. Mita Chakraborty
HOD, Dept. of Editing, Roopkala Kendro, Kolkata
Dr. Leena Chatterjee

I have known Mr Amitabha Biswas of Cidermatics for more than 10 years now and he has been my go-to person for advice on which Apple products and accessories would best suit my educational needs, as well as to supply me and my family with the latest products. What sets him apart is that he is just a call away for any problem, support or solution that we need, and proactively works to resolve the issue quickly, backed by his very efficient, capable and helpful team members. I do know that he has built this close and trusting relationship with many of my colleagues in IIM as well.  I do not hesitate to recommend his organization to any colleague or friend who wants to buy Apple products because I know he will delight them with his solution & service, as he has done for so many of us.

Dr. Leena Chatterjee
Professor, Indian Institute of Management Calcutta
Debasish Baruah aka Dj Brhamin

 I have been a regular user of Apple MacBook Pro since 2008 and I have beenone of the progenitor of lSO certified Deejaying & Electronic Music Production Academy not only in Guwahati , but the entire northeast India. It’s known as - Gurukul of Audio Grammar In my genre of profession “Cidermatics“ contribution has been invaluable . It won’t be an exaggeration, to cite it as an example of a perfect business institute that had never failed in providing the absolute value for money besides providing special discounts on their Apple products for our students ,Disco Jockeys(Djs), and Music Producers like yours truly . They at (Cidermatics ) are staffed with experts who have always helped people associated with my genre of profession providing with the latest Apple products, including the iMac and MacBook Pro, plus some great accessories.

Debasish Baruah aka Dj Brhamin
Founder, Gurukul of Audio Grammar (GAG), Guwahati
Dr. K. Debbarma

 I have been using Apple products like Macbook Pro, Imac Macbook Air, Iphone, etc., for many years now both for academic and home. From its inception, my dealing for procurement of all products both for office and personal purchases, I have been dealing with Cidermatics Pvt Limited Company for authenticity and reliability of price and supply on time. Staffs are prompt in providing needed information and resolving any technical issue with any Apple product we have been using. I always rely on the professional and technical support of Cidermatics staff/team which has been providing satisfactory services. Based on my satisfaction, I have recommended to my friends who have also started to purchase Apple products from Cidermatics. I wish the company continue to provide us with good support system.

Dr. K. Debbarma
Professor, Political Science Department, North Eastern Hill University, Shillong
Prof. Hafizur Rahaman

I am an active apple product user and have macbook pro, macbook air , iPad pro. Using for academic and personal usage. Whenever I am facing any problem on my Apple devices, Amitabha Biswas of Cidermatics is always helping in providing a nice solution. Amitabha is closely associate with my office. In these days when we don’t have the chalk and duster teaching scope, iPad pro along with its pencil serves this. In this situation, he gave me this solution. He always helps me out whenever I face any kind of problem while using the mac products. Cidermatics is a genuine organization and is providing the best solution.

Prof. Hafizur Rahaman
Indian Institute of Engineering Science and Technology, Shibpur
Dr. Boudhayan Bandyopadhyay

Cidermatics offers a complete GUIDED SOLUTION to the Apple customer. Our relation started when I was a PhD student and contacted them to buy a Macbook. I not only got the academic discount but also the highly satisfactory service. Whenever I contacted I received prompt response and immediate support from Cidermatics. After, five years, I wanted to buy a Mac Pro, and amazingly, Cidermatics offered me a great exchange offer to buy the new one. Now it’s been ten years I am connected to Cidermatics. Looking for a life-long support from Cidermatics.

Dr. Boudhayan Bandyopadhyay
Associate Professor, Department of Biotechnology, Adamas University, Kolkata
Dr. Sudip Kumar Chattopadhyay

I am always thankful to Amitabha for the quality of service provided by your company, CIDERMATICS. I wholeheartedly appreciate your efficient, courteous customer service, the level of detail and accountability you have exhibited on each procurement / issue. Deliveries are often received earlier than expected, and you are very prompt to resolve any issues that emerge related to the procurement. I have always recommended CIDERMATICS to other Institutes / Universities / Colleges, and contacts and will continue to do so in the future as well. I am quite satisfied with your work, and I look forward to continuing this relationship.

Dr. Sudip Kumar Chattopadhyay
HoD, Department of Chemistry, Indian Institute of Engineering Science and Technology, Shibpur
Ms. Suchi Maheshwari

I have had Cidermatics set up & service multiple work spaces where I have been involved. The beauty of the Cidermatics team is that they deliver professional service in a personalised way. They are technologically sound and at the same time approachable and very helpful!

Ms. Suchi Maheshwari
Freelance Media Professional
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